Magento 3PL in Canada: two hubs for stores that are rarely standard.
DelGate is a Magento 3PL for merchants who sell on Magento Open Source or Adobe Commerce and need ecommerce fulfillment in Canada. We hold your stock at fulfillment centers in Vancouver and Toronto, pick and pack your orders, and send shipment tracking back so your store can email the customer. For furniture, appliances, and other big-and-bulky items, a 2-person crew can deliver to the room of choice, with white-glove unpack, placement, assembly if required, and packaging removal. Rates, booking, tracking, and proof of delivery run online.
- Fulfillment hubs in Vancouver and Toronto
- 2-person room-of-choice and white-glove delivery across Canada
- Online rates, booking, tracking, and proof of delivery
- Ecommerce pick and pack, built to work with a catalog that is not “standard Shopify-simple”
Vancouver serves British Columbia, Alberta and the West. Toronto serves Ontario, Quebec and Eastern Canada.
- 2fulfillment hubs: Vancouver and Toronto
- 2-personroom-of-choice and white-glove crews
- Nationwidebig & bulky delivery across Canada
- 65,000+carriers in the DelGate network
- Onlinerates, booking, tracking, and proof of delivery
Two Canadian hubs
Where your Magento orders ship from: fulfillment centers in Vancouver and Toronto
DelGate hub, Vancouver, BC
Stock here serves British Columbia, Alberta, and the rest of Western Canada. Inbound freight and containers can land at the hub for transloading and storage. See our Vancouver 3PL.
DelGate hub, Toronto, ON
Stock here serves Ontario, Quebec, and Eastern Canada. See our Toronto 3PL.
Nationwide 2-person and white-glove last mile is in-house, not only a handoff to a parcel carrier.
DelGate vs a typical parcel 3PL
| Typical parcel 3PL | DelGate | |
|---|---|---|
| Canadian stocking | Often one city (usually the GTA) | Vancouver and Toronto hubs |
| Small parcels | Yes | Yes: pick, pack, and carrier shipping |
| Oversized / bulky items | Often limited or referred elsewhere | Built for furniture, appliances, fitness equipment |
| 2-person delivery | Rare | In-house 2-person crews: a lead offer, not a footnote |
| Room of choice / white-glove | Curb or door | Room of choice; unpack, assemble if required, remove packaging |
| Delivery-day updates | Carrier tracking link | Tracking, live ETA, POD, furniture delivery photos |
The problem
Magento is powerful. The warehouse still has to understand the catalog, and carry the oversized SKUs.
Adobe Commerce (the product most people still search as Magento) and Magento Open Source let you run configurable products, bundles, several store views, and years of custom modules. That is why mid-size and enterprise brands stay on it. It is also why a 3PL cannot treat the store like a simple cart with one SKU per product.
Most pages that mention Magento fulfillment in Canada are either a single-city courier warehouse or a global parcel network. That leaves three problems.
The connection is only half the job.
An API can pull a Processing order and write a shipment back. It cannot store a dining table, kit a bundle the way your merchandising team expects, or carry a sofa up the stairs.
One warehouse, one coast, or a network that is not built around Canada.
A single Sherbrooke, Brampton, or Vancouver node makes the near side of the country easy and the far side slow. A US-led network may list a Canada FC without a west-and-east Canadian last mile for bulky goods.
Custom stores break sloppy integrations.
Modules, extra order fields, MSI rules, and bilingual store views have to be audited (often with your developer or agency) and tested on staging before production.
This is a catalog-and-warehouse problem, plus a last-mile problem. Put the stock in Vancouver and Toronto, map simple SKUs and bundles correctly, and give oversized orders a 2-person delivery.
No obligation
See what Magento fulfillment from two Canadian hubs would cost.
Three things, with no obligation.
- Rate card
Rate card for your mix
Send SKU dimensions and weights, monthly order volume, and whether orders are parcel, LTL, or 2-person / white-glove. We come back with a line-by-line rate view.
Usually within two business days.
- Free
Install and catalog review
Version (Open Source or Adobe Commerce), hosting, modules that touch orders, product types (simple, configurable, grouped, bundle), MSI, and store views. We say what must be tested on staging.
Your developer or agency is welcome on the call.
- 15 minutes
A 15-minute operations call
West and east sources, parcel vs bulky SKUs, kitting vs pick-from-components, and returns.
No newsletter.
Prefer to talk? Email rates@delgate.ca or call +1 833-335-4283.
Get my rateHow it works
From a Processing order in Magento to a delivered shipment. You sell. We ship.
Inventory lands
Freight or containers arrive at the Vancouver or Toronto hub. We transload if needed, receive, count, and put away.
Catalog is mapped
Every simple product and every variant the floor will pick needs its own SKU and, ideally, a barcode. Configurable parents are not picked; their simples are. Bundles are either kitted in advance or picked as components at order time. Stock is visible in our platform.
The customer orders
In Magento, an order that is paid and ready to ship typically sits in Processing. Holds and unpaid orders should not be picked. Custom statuses added by modules are written into the SOP during setup.
The order reaches the warehouse
DelGate’s platform already takes orders from shopping-cart integrations, EDI, or the WMS. When possible, we validate on staging, then watch the first production orders.
Pick, pack, and ship
We pick and pack from the hub that holds the stock. Small parcels go out with carriers. Oversized and fragile items can move on our 2-person and white-glove last mile across Canada: room of choice, unpacked and placed, assembled if required, packaging removed. Tracking and proof of delivery, including delivery confirmation photos where the furniture service applies, come back to you.
Returns, if you want them here
Returned goods can come back to the hub for inspection and restock, including furniture returns.
Also in-house
Transloading, storage, labeling, rework, and kitting
Transloading, storage, pick and pack, labeling, rework, and kitting in the same operation that ships the order.
Why DelGate for Magento
We already fulfill Canadian ecommerce and move the bulky items many Magento catalogs actually sell.
Magento fulfillment is ecommerce pick and pack plus, when the SKU needs it, home-goods and furniture delivery, including white-glove service.
We already run ecommerce fulfillment, home-goods and furniture delivery, and white-glove service across Canada, and fulfill for brands selling through channels such as Amazon, Costco, Home Depot, and Walmart.
We do not claim a Magento Marketplace module, an Adobe partner badge, or a count of Magento clients. What we offer is what we already run: Canadian warehousing, ecommerce fulfillment, and a big-and-bulky last mile. Online rates and booking.
Magento & Adobe Commerce requirements
What the warehouse and the store have to get right.
These are public, general Magento / Adobe Commerce behaviours, plus what they mean at a 3PL. Your version, modules, and MSI rules are the final word. Confirm them on staging, then with a test order, before going live.
| Requirement | What Magento / Adobe Commerce typically needs | What this means at the warehouse |
|---|---|---|
| Edition and version | Open Source or Adobe Commerce; Magento 1 is unsupported since 2020 | We need the version and hosting (Commerce Cloud or self-hosted) before connecting. Magento 1 is a separate discussion |
| Simple SKUs | The floor picks simple products, not configurable parents | Every variant needs its own SKU and, ideally, a barcode |
| Bundles and grouped products | Sold as a set, sometimes with customer-chosen components | Kit in advance, or pick components at order time (decided in the SOP) |
| Websites / store views | Languages and currencies, same catalog | Keep SKUs identical; note any store-specific packing or paperwork |
| Custom modules | Extra fields, statuses, or shipping rules | Identified in the audit, with your developer or agency when needed |
| Ready-to-ship status | Usually Processing once payment is in | Only those orders are released to pick |
| Shipment + tracking | A shipment record with carrier and tracking triggers the shipping email | Online tracking and POD already exist on our delivery side |
| Staging then production | API behaviour can change on upgrades | Test first; tell us before a major upgrade or an order-touching module install |
| Returns | RMA or store-level return rules | Returned goods can come back to the hub for inspection and restock, including furniture returns |
Bring your developer or agency if the store is heavily customized.
FAQ
Magento fulfillment FAQ
Does Magento or Adobe Commerce include a 3PL?
Can Magento stores in Canada use two warehouses?
What is Magento fulfillment, and is Adobe Commerce different?
How do you connect to a Magento or Adobe Commerce store?
Do you fulfill from both Toronto and Vancouver?
Can you ship furniture and other oversized items ordered from a Magento store?
Can you handle configurable products, bundles, and kitting?
Can the same inventory also serve Amazon, a retailer, or another site?
What is white glove delivery?
What is ecommerce fulfillment in Canada?
Something else? Ask it in the form below. One person from our fulfillment team answers. If you still run Magento 1, say so. Adobe ended support in 2020, and that store needs a separate review.
Get started
Get a Magento fulfillment rate from Vancouver and Toronto.
Rate card back within two business days. A 15-minute call if you want to walk through hubs, catalog types, MSI, and how the store will connect. Bring your developer if the store is heavily customized. No newsletter.
- Rate view for your dimensions, volume, and delivery type
- Free install and catalog review (version, modules, product types, MSI, staging plan)
- No commitment to start
Prefer to talk? Call +1 833-335-4283 or email rates@delgate.ca.