Resources/Case-study

Before collaborating with DelGate, Deskify struggled with the high operational costs associated with shipping large items like furniture. These costs made it economically unfeasible to offer free shipping, which in turn limited their competitive edge and market growth. Their primary goal was to find a cost-effective way to offer free shipping to attract more customers and increase sales volume.

Before collaborating with DelGate, Deskify struggled with the high operational costs associated with shipping large items like furniture. These costs made it economically unfeasible to offer free shipping, which in turn limited their competitive edge and market growth. Their primary goal was to find a cost-effective way to offer free shipping to attract more customers and increase sales volume.

Originally, Deskify’s shipping capabilities were restricted to its immediate geographical area, limiting its customer base and hindering competitiveness. The goal was clear—expand shipping operations nationwide to tap into new markets across Canada, but the path to achieving this was fraught with logistical and strategic challenges.

Initially, Deskify’s delivery operations were limited to city boundaries, which restricted the brand’s market expansion opportunities and customer base. This limitation was particularly problematic as suburban and rural markets were beginning to show substantial demand for quality furniture. Deskify needed to find a solution that would allow them to maintain delivery efficiency and customer satisfaction while expanding their delivery capabilities.